Shipping policy

TeesCustomize Shipping Policy

At TeesCustomize, our goal is to ensure a seamless, transparent, and stress-free shipping experience. Below, you'll find everything you need to know about how we handle shipping.

Shipping Coverage

Where We Ship: We currently ship across the United States.
Looking Ahead: We are actively exploring opportunities to expand our shipping services internationally in the near future.

Shipping Costs

Free Shipping: Enjoy free standard shipping on all U.S. orders—no minimum purchase required.
No Surprises: The total order cost will be clearly displayed at checkout. We believe in full transparency—no hidden fees.

Order Processing Time

Processing Time: Orders are processed within 3 business days (Monday–Friday).
Cut-off Time: Orders placed before 5:00 PM CST will be processed within the standard timeframe.
Weekend Orders: Orders placed over the weekend will be processed on the next business day.

Transit & Delivery Time

Estimated Transit Time: Orders generally arrive within 3-4 business days after processing.
Shipping Days: Shipments are dispatched Monday through Friday.
Please Note: Delivery estimates may be affected by factors beyond our control such as weather, courier delays, or seasonal demand.
Total Delivery Time: Please allow 6-7 business days from the time of purchase for your order to be delivered.

Shipping Process

Trusted Couriers: We partner with USPS and UPS for reliable, trackable, and timely delivery.
Shipment Protection: All packages are insured against loss or damage. If something goes wrong, contact our support team and we’ll assist you right away.
Sustainable Packaging: We care about the environment and use eco-friendly packaging materials whenever possible.

Order Tracking

Tracking Email: Once your order is shipped, you will receive an email with:
- The shipping carrier’s name
- Your tracking number
Track Online: You can monitor your order anytime using our website’s tracking portal.

Need assistance? Our support team is here to help. Reach out through our Contact Us page.

Missing Items

Report a Problem: If an item is missing from your package, contact us within 7 days of delivery at support@teescustomize.com.
We’ll Make It Right: We’ll promptly investigate the issue and offer a replacement or full refund, depending on the situation.